Smartphones, tablets and collaboration – what do they have to do with each other?
This thread makes explicit a growing thread on IM Roadmap. The Collaboration Business Model holds that collaboration-supporting technology is selected by understanding three areas: knowledge exchange, division of duties, and trust relationships. Modern society is highly mobile – physically, temporally, and generationally. The first two are the most relevant for corporations, entrepreneurs and knowledge workers everywhere. So – why do smartphones (BlackBerry, Palm webOS, iPhone) and tablets (iPad, others TBD) matter specifically for collaboration? Because they give us ever greater ability to transfer knowledge and coordinate activities while, well, mobile. While untethered from our offices and desks and instead at the moment of collaboration. Sitting next to a client, opening a bank account. At the construction site. In the examination room, checking medical records with a patient. Brainstorming product designs around the table with coworkers – in the company cafeteria.
New tools enable ever more sophisticated places and forms of collaboration. They also change the nature of collaboration itself. Collaboration both stretches and shrinks in time. Long-duration collaboration relationships spanning weeks or months with sparse, infrequent interactions amongst participants (as in some open source projects). Or intense, short-lived (nee disposable) collaboration relationships – such as reported recently where volcano-stranded passengers/strangers leveraged social media to help each other find their way home.
Long-anticipated and predicted changes are now finally come to pass. Looking forward to continued exploration of these themes.
Cheers,
Eric
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