Microsoft’s Kin and the leading role of social media
Microsoft has announced that they will no longer be investing in the “Kin” mobile phone platform. CRN has an excellent analysis of Microsoft’s mistakes and lessons from this. One take-away I found is the theme that the device success, and hence its design follow the expectations and experiences of users with respect to social media. Connecting with other users, of course, and also the expectation of myriad and bountiful apps to support all flavors and combinations of said connecting.
Again, we are reminded that the device is merely a vessel for the interactions desired by the users. Or, extending the logic to the enterprise, the device or application is merely a means to the behaviors and interactions the organization wants to enable and promote. Note: This relates to the notion of Collaboration Patterns (aka, Chat Patterns). More on that to follow.
Cheers,
Eric
